Terms of Service
for Loomod Pvt Ltd
Effective Date: 09.06.2025
Welcome to Loomod (Pvt) Ltd
These Terms and Conditions govern your use of our platform, including any services, tools, or software provided through our AI automation dashboard. By accessing or using our platform, you agree to comply with these terms.
1. Use of the Platform
You must be at least 18 years old to use our services. You agree to provide accurate, up-to-date information and maintain the confidentiality of your account credentials. You may not use our platform for any unlawful or unauthorized purposes.
2. Description of Service
Our platform provides AI-powered automation tools that help businesses capture, qualify, and manage leads across WebChat, WhatsApp, and AI phone calls. This includes answering FAQs, booking appointments, and other task automation features. We continuously improve the platform and may introduce or remove features at our discretion.
3. User Accounts
You are responsible for maintaining the confidentiality of your account, including your login credentials. Any activities under your account are your responsibility. Please notify us immediately if you suspect unauthorized use.
4. Privacy Policy
By using our platform, you also agree to our Privacy Policy, which explains how we collect, use, and protect your data. We do not sell or trade your personal information. Please review the Privacy Policy for more details.
5. Prohibited Uses
You may not misuse our platform, including attempting to gain unauthorized access, interfering with the platform’s operation, or using it to distribute spam or malicious software.
6. Termination
We reserve the right to suspend or terminate your account if you violate these terms or misuse our services. You may also terminate your subscription at any time, subject to our billing policies.
7. Limitation of Liability
Loomod (Pvt) Ltd is not liable for indirect, incidental, or consequential damages arising from your use of our platform. We do not guarantee uninterrupted or error-free service, though we strive to maintain high availability.
8. Contact Information
If you have any questions about these Terms of Service, please contact us at support@loomodlabs.com.